Effective Date: May 12, 2025
At Fit and Glam, your privacy is our priority. We are committed to protecting the personal and health information you share with us through our online teleconsult platform. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data in accordance with applicable data protection laws.
1. Scope of This Policy
This Privacy Policy applies to all users who access or use the Fit and Glam website and its services, including online consultations for weight loss treatment, issuance of medical certificates, and other general health consultations.
2. Information We Collect
Personal Information:
When you use our services, we may collect personal details such as:
- Full name
- Email address
- Mobile number
- Date of birth
- Address
Health Information:
As part of our medical services, we may also collect sensitive health data, including:
- Medical history
- Treatment preferences
- Current medications
- Consultation notes
- Uploaded medical documents
This health information is classified as Protected Health Information (PHI) and is handled with the highest level of confidentiality.
3. Use of Information
We use your information to:
- Provide medical consultations and personalized weight loss plans
- Issue medical certificates when appropriate
- Communicate with you regarding your appointments, treatments, and inquiries
- Improve the quality and functionality of our website
- Comply with legal and regulatory obligations
4. Information Sharing and Disclosure
Third-Party Providers:
We may share your information with third-party partners (e.g., licensed physicians, Nutrition and Dietitians, fitness coach, healthcare platforms, or technical service providers) solely to facilitate our services. All third parties are bound by strict confidentiality agreements and, where applicable, Business Associate Agreements (BAAs).
Legal Requirements:
We may disclose your information when required by law, regulation, or government request—for example, for public health reporting, legal investigations, or compliance audits.
5. Data Security
We implement physical, administrative, and technical safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction. These include:
- Secure data encryption
- Access controls and authentication protocols
- Secure communication channels
- Regular security reviews and staff training
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal or health data we hold about you
- Request corrections to inaccurate information
- Request deletion of your information
- Restrict or object to how we use your data
- Receive a copy of your data in a portable format
To exercise these rights, please contact us at the email provided below.
7. Cookies and Tracking Technologies
We may use cookies and similar technologies to enhance user experience, track website performance, and analyze usage trends. You can control cookie preferences through your browser settings.
8. External Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing any personal information.
9. Policy Updates
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage users to review this policy regularly.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact us at:
📧 Email: support@fitandglam.ph
🌐 Website: www.fitandglam.ph
Fit and Glam 